Returns Policy

Online ordering is not currently open. If you have an existing order, use account Support or the Contact page before sending anything back.

The team will confirm whether the item is eligible, the return address, timing, condition requirements, any applicable costs, and the refund method for that specific order. Keep the item, its packaging, and proof of purchase until you receive those instructions.

This information does not limit mandatory consumer rights under Qatar law. Defective, damaged, or non-conforming goods remain subject to the remedies required by law.